Thursday, March 15, 2018

Anonymous on Campus?

Topic:
     This past year has seen a rise in racially related incidents and protests on college campuses.  Popular apps like Yik Yak and Yeti (which allow anonymous users to post to a geo-location restricted feed such as a college campus) have been used to make racist or threatening posts.  A survey of college officials in April of 2015 showed that a majority of those responding monitored the public feeds of such anonymous apps.
Blog:

            Geo-restricted, anonymous apps such as Yik Yak and Yeti have become popular on college campuses because they provide a space for students to share their experiences and opinions with fellow students, free of social dynamics that may otherwise inhibit expression. Along with being a place to share humor and gossip, these apps have been used to make threats and racist, sexist, or otherwise dangerous or offensive posts. Simultaneously, protests and racist speech have been occurring frequently on college campuses, prompting many college administrators to monitor student social media feeds, and even take action to determine the student’s identity if a concerning post is found. This monitoring and identity seeking takes place in the name of safety, but raises concerns about student's privacy and right to free speech.

Reasons for Monitoring

            Monitoring of student social media sites of all kinds has become one way for administrators to try to prevent bombings, shootings, and racist or sexist incidents from occurring on college campuses. This method has become common practice because perpetrators have been known to post hints or plans of an attack on social media, and anonymous platforms in particular have allowed students to harass and degrade others without consequences. Even if posts don’t pose a direct threat, they can be hateful and directed at an individual or group of people, which can cause mental health problems and social anxiety for students on campus, so administrators have felt pressure to try to protect their students. Some students have even requested that their peers be outed and disciplined for posts made about them, such as in a case brought by five female students and two feminist groups against the University of Mary, Washington and the school’s president, because feminist students had been harassed and received threats of sexual violence by fellow students on Yik Yak, but the students did not think administrators responded correctly.

Privacy Concerns Around Monitoring Anonymous Student Media

            Active, ongoing monitoring of anonymous student social media by school administrators can be viewed as an invasion of privacy because administrators are conducting a form of mass surveillance, especially if the school is state funded. Anonymous posts may still contain personally identifiable information, such as specific classes a student is in or the student’s residence hall, which could lead to their identity being discovered. It is also possible that a student could be identified and targeted online by an anonymous student, so only the victim would be revealed to administrators. If a student makes an anonymous post on social media and is then outed by administration they may be judged by their professors, peers, and potential employers. This outing may even go so far as to violate FERPA, if private information about a student is distributed without permission from the student.
Deliberate attempts by administrators to determine the identity of a student that has posted anonymously may also be considered a violation of the First Amendment, especially if the school is run by the state. If students know their administration will seek to determine their identity for any posts deemed inappropriate by the administration, then their free speech will be limited and they will have to self-censor. Censoring of hate speech is good, but students may  have to avoid posting opinions that cast administrators, professors, and schools as a whole in a negative light. Attempts by administrators to determine who made a post by requesting information from the app may violate a student's privacy because it attempts to take away their anonymity, and could lead to the student being sanctioned. If administrators attempt to sanction a student for speech, even unpopular speech, that doesn’t directly threaten anyone or break the student code of conduct, they are violating the First Amendment.

Current Laws Regulating Student Free Speech, Anonymous App Use and Monitoring

            According to the National Association of College and University Attorneys, “public institutions may only prohibit and discipline speech falling in those categories outside the protection of the First Amendment, such as “fighting words,” [10] speech inciting imminent lawless action [11], “true threats,” [12] unlawful harassment [13], obscenity, and defamation.” Based on a number of different court cases, student speech on and off campus is protected by the First Amendment. It is important to note that private schools have more power to restrict student speech on campus and take disciplinary action than public schools do, so long as rules are outlined in their student code of conduct. There is no law regulating administrators monitoring, or addressing student speech if no disciplinary action is taken that would violate the student’s First Amendment rights.
            In Utah, there is a law that doesn’t allow colleges and universities to ask students for their social media account information, but allows monitoring of the accounts. This law was created to respond to the athletics department at Utah State University requiring students to give administrators and a third-party monitoring company their usernames and passwords so the accounts could be directly monitored. USU also stopped active monitoring after finding that it was taking up a lot of their staff’s time. Now, instead of monitoring, the USU athletics department has a class to teach athletes about responsible social media use.

My Opinion


I do not think college administrators should actively monitor public student social media feeds. I think it’s the duty of administrators to educate students, not to monitor their social media activity. To me it is a waste of time and money, and counts as surveillance. While I recognize that ensuring student safety is one facet of a school administrator's job, I think they should approach safety through educating students, encouraging respectful discourse, and deferring to experts. If a problematic post is brought to an administrator’s attention, I think they should work with the Title IX Office and/or university police to address the issue because those departments have the training to recognize and respond appropriately to potential threats or illegal activity. While I am okay with administrators asking students to take down posts that are offensive but not threatening or illegal once, I don’t think they should seek to determine student’s identities unless a post is brought to their attention that presents clear danger, and law enforcement is involved.

11 comments:

  1. Prior to answering this, I should make it clear that I am incredibly supportive of free speech, even if that speech is negative. You write in your post on multiple occasions about how the monitoring and investigations of anonymous posts could violate student's First Amendment rights. I wholeheartedly agree. Based on my research, the only speech not protected by the first amendment on public college campuses are "Fighting words" which present "a clear and present danger" to public safety, or speech that would be considered unduly disruptive to the learning environment. College grounds can - and are - legally considered to be "public forums" when those matters of unprotected speech are not involved. I believe that social media sites not directly associated with the classroom should also be considered "public forums" where the restriction of speech should be as absolutely minimal as possible - even if that speech is hateful. It must be acknowledged that hate speech is specifically a well defined legal term, and what is commonly thought of as "hate speech" (that is, speech which expresses prejudice or hateful attitudes) is protected until it reaches the threshold of "fighting words." In this instance, I believe that a person's, student or otherwise, right to privacy in the form of anonymity and their freedom of speech far outweigh any goal a university or school may have of creating a learning environment where all people are comfortable. Not everyone can always be comfortable, and as a marketplace of ideas, universities are responsible for fostering freedom of speech, even when that speech is unpopular. Everyone has equal right to be a terrible human being; we must simply choose to rise above their choices.
    If, however, speech does rise to the level where it can be considered "Fighting Words" or "a clear and present danger to the community" then I believe law enforcement and Title IX offices should have the legal ability to conduct appropriate investigations.

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  2. This is an easy answer to me and I completely side with Lily. It's not the schools job to make sure the students are choosing the right and not being abrasive. As long as the school is making the atmosphere a "we accept all" atmosphere than there is not much more they should or can do. Part of me also thinks that yeah, some students might post awful messages anonymously however, our culture is so excepting now that everyone will freak out at that anonymous post. For example this girl I went to high school with went to a Walmart one day and saw a black barbie for like 40 bucks. She took a picture saying I'm not paying 40 bucks for a (racial slur) barbie. After this her social media blew up and she got so many hate messages and just awful things came her way. So my point is that I believe we live in a society that helps correct the wrong doings of others. We aren't afraid to call people out for their crap and say thats not right. Anonymous posts that are just rude and degrading are one of the things we aren't scared to call people out on. Administration I believe shouldn't have to deal with this unless It starts to be a huge problem. In that case then of course they will need to take a stand in order to preserve the name of the school. There is always going to be one person that likes to piss people off so there can never be an end to this issue. That is why trolling is around. The society can take control of this not the administrators.

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  3. I agree with your conclusion. I don’t believe that the administration should be actively monitoring student social media accounts; they should only look into or search if there is an ongoing investigation occuring, and even then that should be the responsiblity of law inforcement not the schools. Monitoring social media has the ability to censor speech. I have so much value for free speech as I think we should all have a right to voice our opinions. That said, I do understand the limitations such as those present in the Constitution. But when you censor one type of speech what is to limit any other form of speech? As stated the constant monitoring of student accounts is and can be very expensive.

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  4. I disagree with your conclusion somewhat. I don’t see any issue with school administrators moderating public posts by students. If students are posting hatful comments on the internet that are public than anyone including school administrators have the right to hold them accountable. If administrators use their access to the school’s records to identify anonymous posts, that is a direct violation of the first amendment. I don’t think any situation justifies that violation of privacy. The Utah State university’s athletics social media monitoring makes me very uncomfortable, but the school does have the right to do that. If students feel uncomfortable with the schools monitoring, they have the option to not join their athletics.

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  5. I *somewhat* disagree with your conclusion. I believe that the school administration should have the right to monitor apps like Yik Yak (as in, some student is paid to scroll through the app a few times a day. Probably the same people that run the university snapchat). However, I like the U Counseling Center's stance on privacy--anything said to a counselor at the U is kept confidential UNLESS the case involves:
    1. Suspected/Knowledge of ongoing abuse
    2. The exploitation of children/disabled adults
    3. Imminent danger to you or others, or
    4. An untreated communicable disease (the example they give is tuberculosis)
    I believe that similar standards could be applied to the policing of on-campus use of these apps. Of course, that would only apply to students. There are also many visitors (tours/visiting family) as well as non-student faculty on campus--would we police them the same way? With the counseling center, it is local law enforcement that takes over once the information is reported rather than campus police, so I'm inclined to say yes.

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  6. I agree that school officials should not go out of their way to monitor sites like Yik Yak or Yeti. Social media sites are massive, so having to keep track of every single user on every single website would be incredibly time consuming and inefficient. On top of that, we're also trusting school officials to determine what speech is protected and what speech crosses the line, which may differ depending on each person. Allowing school officials to sift through different posts and reveal the identity of anyone who made a questionable post is excessive and unnecessary. At the same time, everyone should still be allowed to use such sites. If a school official wants to search sites like Yik Yak on their own time, that's perfectly fine. If anyone ends up finding posts that fall outside protection of the first Amendment, whether they're students, school officials, or a third party, they should be able to point this out to the right authorities and have it be taken care of.

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  7. I think your opinion is well-supported but I still disagree with it a bit. Frankly, I don't see any problem with school administrators montinoring geolocated social media. In fact, I would hope they do. By simply monitoring social media apps like Yik Yak, Yeti, or even public Instagram and Snapchat content, school administrators (or whoever is contracted to monitor these programs) is not violating anybody's first amendment, since they aren't doing anything to prohibit free speech. They are simply trying to guage the climate for threats or borderline hate speech, probably for the students' own safety. I definitely feel like social media monitoring is especially useful in today's vitriolic politics, especially when we have controversial speakers like Ben Shapiro or Milo Yiannopolis at college campuses. Social media is often used as an organizing tool, and administrators have every reason to monitor public social media content around campus if they worry about campus safety.
    Obviously, if campus admin. finds a way into private messages, that would be very unethical and illegal, and of course I disagree with that. But I see no problem in monitoring public content, especially if it's anonymous.
    Additionally, I know the concern was raised that campus admin. may quash any content that casts them in a negative light. I don't really worry about that, especially since it seems that every time the U Chronicle comes out with a new paper, there is an editorial criticizing some part of the university in some way. I would guess that other schools are the same. I don't think they worry too much about criticism to kill it, especially since students and taxpayers pay for their salaries.

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  8. I generally agree with what has been said. I think that active monitoring should not occur, but I do think that the schools (especially high/junior high schools) should provide an outlet and person for students to report threats, hate speech, and the other kinds of unprotected speech. This kind of system would allow schools to identify threats if posted about on social media without limiting the freedom of the students to post unpopular opinions or wasting countless hours trawling through the social media accounts of students. In reference to anonymous social media, the monitoring and constant watching takes even more time and resources, especially when compared to the frequency of threats and inappropriate discourse.

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  9. I believe that schools should not monitor what students are saying within anonymous apps or chat rooms. If a student is being harassed by someone online then it is their responsibility to deal with the problem. The bully can say whatever they want due to the 1st amendment and I think there should be no reason for that to be taken away by administration. If a student doesn't want to be a victim they can take their own action by either trying to find out who the threats are coming from or just choose not to participate in these anonymous apps. One thing I think people fail to remember is that most threats on the internet are without backing, but if you do feel as though your well being is in danger there are also options available to students such as police escorts around campus. The only time that a school should be able to investigate is if a student comes directly to them with a report of a threat that they believe could actually be true such as a bomb threat. If that happens then I believe that the university has the right to research it because it affects the safety of students, but scanning chat rooms for people saying mean things about each other is just a waste of time and resources for the university.

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  10. I agree with the main post that Universities and schools in general should not monitor their students social media posts. If someone posts dangerous threatening, or otherwise unprotected speech then the other users of that forum can report the speech to law enforcement. It should not be up to schools to determine what speech is protected or not. Of course, public forums should be accessible to all members of the public, including members of school administrations; however, active monitoring of these forums should not be undertaken. This is not to say that the monitoring of these forums would be a violation of first amendment rights, as some of the other posts have tried to state. Again, sites like Yik Yak and Yeti are public forums accessible to anyone, and the monitoring of these forums in no way curtails free speech, especially considering the anonymity of the users. I just don't think that continuous monitoring would be a fruitful endeavor.

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  11. As much as I believe that there should be chat-rooms, apps, etc. where people can anonymously interact and share opinions and ideas, I do think that in many cases, especially on college campuses, public safety should outweigh individual privacy rights. That being said, universities should not collect data indiscriminately on every student, but rater focus on individual cases such as threats that appear to have some backing, or other forms of speech not covered by the 1st amendment; as mentioned in the post these include "speech inciting imminent lawless action [11], “true threats,” [12] unlawful harassment [13]", etc. Also, the students should be notified of any possible surveillance of their communications by the university before they sign up for an app, or even before they become a student of that university.

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