Topic:
This past year has seen a rise in racially
related incidents and protests on college campuses. Popular apps like Yik Yak and Yeti (which
allow anonymous users to post to a geo-location restricted feed such as a
college campus) have been used to make racist or threatening posts. A survey of college officials in April of
2015 showed that a majority of those responding monitored the public feeds of
such anonymous apps.
Blog:
Geo-restricted,
anonymous apps such as Yik Yak
and Yeti have become popular on college campuses because they provide a space
for students to share their experiences and opinions with fellow students, free
of social dynamics that may otherwise inhibit expression. Along with being a
place to share humor and gossip, these apps have been used to make threats and
racist, sexist, or otherwise dangerous or offensive posts. Simultaneously, protests
and racist
speech have been occurring frequently on college campuses, prompting many
college administrators
to monitor student social media feeds, and even take action to determine
the student’s identity if a concerning post is found. This monitoring and
identity seeking takes place in the name of safety, but raises concerns about
student's privacy and right to free speech.
Reasons for Monitoring
Monitoring
of student social media sites of all kinds has become one way for
administrators to try to prevent bombings, shootings, and racist or sexist
incidents from occurring on college campuses. This method has become common
practice because perpetrators have been known to post hints or plans of an
attack on
social media, and anonymous platforms in particular have allowed students
to harass and degrade others without consequences. Even if posts don’t pose a
direct threat, they can be hateful and directed at an individual or group of
people, which can cause mental health problems and social anxiety for students
on campus, so administrators have felt pressure to try to protect their
students. Some students have even requested
that their peers be outed and disciplined for posts made about them, such
as in a case
brought by five female students and two feminist groups against the University
of Mary, Washington and the school’s president, because feminist students had been
harassed and received threats of sexual violence by fellow students on Yik Yak,
but the students did not think administrators responded correctly.
Privacy Concerns Around Monitoring Anonymous Student
Media
Active,
ongoing monitoring of anonymous student social media by school administrators can
be viewed as an invasion of privacy because administrators are conducting a
form of mass surveillance, especially if the school is state funded. Anonymous
posts may still contain personally identifiable information, such as specific
classes a student is in or the student’s residence hall, which could lead to
their identity being discovered. It is also possible that a student could be
identified and targeted online by an anonymous student, so only the victim
would be revealed to administrators. If a student makes an anonymous post on
social media and is then outed by administration they may be judged by their
professors, peers, and potential employers. This outing may even go so far as
to violate FERPA, if private information about a student is distributed without
permission from the student.
Deliberate attempts by
administrators to determine the identity of a student that has posted
anonymously may also be considered a violation of the First Amendment,
especially if the school is run by the state. If students know their
administration will seek to determine their identity for any posts deemed
inappropriate by the administration, then their free speech will be limited and
they will have to self-censor. Censoring of hate speech is good, but students
may have to avoid posting
opinions that cast administrators, professors, and schools as a whole in a
negative light. Attempts by administrators to determine who made a post by requesting
information from the app may violate a student's privacy because it attempts to take away
their anonymity, and could lead to the student being sanctioned. If administrators attempt to sanction a student for speech, even unpopular speech,
that doesn’t directly threaten anyone or break the student code of conduct, they are violating the First
Amendment.
Current Laws Regulating Student Free Speech, Anonymous
App Use and Monitoring
In Utah, there is a law that doesn’t allow colleges and universities to ask students for their social media account information, but allows monitoring of the accounts. This law was created to respond to the athletics department at Utah State University requiring students to give administrators and a third-party monitoring company their usernames and passwords so the accounts could be directly monitored. USU also stopped active monitoring after finding that it was taking up a lot of their staff’s time. Now, instead of monitoring, the USU athletics department has a class to teach athletes about responsible social media use.
My Opinion
I do not think college
administrators should actively monitor public student social media feeds. I
think it’s the duty of administrators to educate students, not to monitor their
social media activity. To me it is a waste of time and money, and counts as surveillance.
While I recognize that ensuring student safety is one facet of a school
administrator's job, I think they should approach safety through educating
students, encouraging respectful discourse, and deferring to experts. If a
problematic post is brought to an administrator’s attention, I think they
should work with the Title IX Office and/or university police to address the
issue because those departments have the training to recognize and respond
appropriately to potential threats or illegal activity. While I am okay with
administrators asking students to take down posts that are offensive but not
threatening or illegal once, I don’t think they should seek to determine
student’s identities unless a post is brought to their attention that presents clear danger, and law enforcement
is involved.